MANAGED SERVICES


GUARANTEED VALUE TO YOUR BUSINESS

Structured to streamline digital operations for SMBs Australia-wide, we work to understand your business drivers and goals before recommending anything. We would never propose a one-size-fits-all approach as every organisation has its own unique characteristics.

Managed Services

Keeping up with technology can be overwhelming, particularly if IT itself is not your core business.

Kauri Computing provides a proactive approach to managing your IT. Offering technical support plans that keep your infrastructure running seamlessly and reliably, your business can focus on its objectives whilst benefiting from emerging technologies.

With Kauri as your ‘remote IT team’, you have access to advanced cybersecurity skills, 24/7 network monitoring, scheduled maintenance plans and a dedicated support team that is available whenever you need us. Having that peace of mind is a huge asset; knowing your infrastructure is in good hands with an IT team that is as committed to your business goals as you are.

A managed engagement typically includes various services packaged together under one technical support agreement which is charged at a fixed price per month. Services include:

Executive leadership Problem ownership Budget conscious
WAN / LAN links Firewalls Routers Switches Servers Mass storage arrays UPS Backup services
Next-gen firewalls Cloud-provided EDR Endpoint protection for client devices Mail filtering Web filtering MFA & Secure Access Platform
Telecommunications Data & voice networks Cabling troubleshooting Cloud structures Virtualised environments Servers Desktops Laptops Printers & scanners Applications Databases User assistance Third party liaison
Routine maintenance schedules for core devices Management & administration of automated updates
Scheduled restore tests from backup Recovery time & recovery point checks Documented disaster recovery runbooks
Device tracking
Tracking Liaison with vendors Ordering

Providing managed IT services to businesses across a wide range of sectors, with complete, end-to-end delivery, our experience runs deep and the longevity of our client relationships are testament to that.

Outsource It

Our Managed Services
can be tailored to
meet your specific needs.